At first I was not sure if I wanted to keep it
I asked upscale coffee about there return policy a guy named josh told be its 30 days but only if you have never used it
He said they won't accept used machines
How are you suppose to know if your satisfied if you do not try it?
I called Jura they said they had never heard of a vender with that kind of return policy
Do not buy it from upscale coffee